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Spotlight Preferred Member Company
Pion Inc.
Billerica, Massachusetts, United States
1 day ago

Description

The Field Applications Scientist (FAS) will be responsible for representing and promoting the scientific virtues and value we bring to our customers for of all Pion products.  The FAS will support our sales team  by being the subject matter expert on sales calls, attending speaking engagements and leveraging their network for new business opportunities. The FAS will act as the voice of customer (VOC), and communicate market intelligence on new product development opportunities, for instruments, services and software development based on market needs.



Essential Functions

  1. Support the Americas sales team as the subject matter expert on all client calls as needed by the sales rep. Calls could be in person, on a web call or phone call. Must collaborate with sales to achieve annual revenue targets.
  2. Present ideas to the Senior Management Team (SMT) for research projects that will help promote Pion technology in the marketplace and/or improve the quality of Pion’s instruments, software and services.
  3. As VOC, assist in the product development of Pion’s instruments, software and analytical services. Strive for continuous improvement on all our products and services, to contribute in our efforts to increase our share of sales in the marketplace.
  4. Manage scientific collaborations with academic institutions and key industrial partners as approved by SMT. Utilize Pion’s SMART sheet process.
  5. Support the company by creating written content to support our marketing efforts. (Including, but not limited to, white papers, briefs, technical notes, application notes, etc.).
  6. Work alongside Marketing to schedule, prep and lead webinars to educate both our current and prospective clients.
  7. Direct and lead external and internal training programs as needed. Including our distributor partners.
  8. Participate in face-to-face seminars, user forums, and scientific conferences in the field, as needed.
  9. Support existing customers with post-sales technical support.
  10. Deliver advanced training to customer base as needed.

 

Competencies

  1. Deep knowledge and understanding of all of Pion’s products and services.
  2. Ability to present to an audience
  3. Collaborate with multiple departments with various needs on regular basis.
  4. Be adaptable and flexible to support company, sales and customers.
  5. Ability to work in fast paced environment and effectively multi-task.
  6. Must have the educational expertise to advise customers and company on industry trends to help keep both current.
  7. Excellent verbal and written communication
  8. Abide by all company policies and procedures. Work safe.
  9. Ability to work in a fast-paced environment.
  10. Ability to manage multiple priorities and switch gears easily.
  11. Excellent written and oral communication skills.
  12. Excellent customer service skills.



Travel

The position is based in our Billerica office and requires approximately 35-40% domestic travel.



Education and Experience

  1. BS, MS, or Ph.D. in the analytical chemistry, life science, pharmacology, materials science.
  2. 3-5 years working in the pharmaceutical industry or scientific instrumentation field. Hands-on experience with dissolution testing and/or drug formulation highly desirable.
  3. Proficiency with MS Office



This job description is only intended to summarize the duties required of the position and is not all-inclusive.  The Field Applications Scientist may be required to perform other duties as directed.



Requirements

Job Requirements

  1. Ability to travel up to 35-40%
  2. Valid driver’s license and passport
  3. Ability to lift 50 lbs

Job Information

  • Job ID: 63350657
  • Location:
    Billerica, Massachusetts, United States
  • Position Title: Field Applications Specialist
  • Company Name For Job: Pion Inc.
  • Job Function: Business Development
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: BA/BS/Undergraduate
  • Min Experience: 2-3 Years
  • Required Travel: 25-50%

Please refer to the company's website or job descriptions to learn more about them.

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